Water Care Packages

We are excited to continue the amazing service Dan and his team have provided over the years. This winter we have a great selection of packages and add-ons available to meet your hot tubs individual needs! We have made a few small policy changes and simplified our offerings. If you have any questions please call or email us!

*NEW* We will be using a software system that pulls booking dates directly from AirBnb, VRBO and many other platforms, which eliminates the need to send occupancy reports to us! You can also see a log of every time we have visited your hot tub and any issues or emergency repairs made by logging into your individual owner dashboard!

1) Pick your water care package:

A) Annual Water Care Package - $1400 + tax (Nov. 1 2020 to Oct. 31 2021)
The annual package is our most popular package. We will visit your hot tub 1-2 times a week when it is unoccupied and every day it is occupied. Hot tub chemistry is primarily based on usage and so we customize our service schedule to your hot tubs usage!

This package is designed for a covered hot tub that is used for nightly rentals and does not include any snow removal (snow removal add-ons are available, please see below). To keep your water healthy, water changes will be done at least every 3 months when used for nightly rentals and when required, at our discretion (extra fees apply.)

B) Winter Only Water Care Package - $900 + tax (Nov. 1 2020 to Apr. 31 2021)
All empty hot tubs will be filled during October by Nov. 1st. This ensures your hot tub is up and running prior to the start of ski season and freezing temperatures. Even with the best shut down practices your hot tubs pumps can seize and plumbing connections dry out and oxidize. We highly recommend that you keep your hot tub operational year-round.

Subject to hot tub start-up and shut-down fees. This package is designed for a covered hot tub that is used for nightly rentals and does not include any snow removal (snow removal add-ons are available, please see below). To keep your water healthy, water changes will be done at least every 3 months when used for nightly rentals and when required, at our discretion (extra fees apply.)

 C) Resident Water Care Package - $1200 + tax (Nov. 1 2020 to Oct. 31 2021)This package is for part-time and full-time residents of Sun Peaks who have a consistent usage pattern. This service package consists of 2-3 checks per week on a regularly scheduled basis. This package does not include any occupancy-based checks and is not suitable for any form of nightly rental usage. Typically, resident hot tubs would be checked on Fridays, Sundays and Wednesdays.

Additional visits requested by an owner are subject to a service call-out fee of $50 + tax. This package is designed for a covered hot tub that is used by part-time or full-time residents of Sun Peaks and does not include any snow removal (snow removal add-ons are available, please see below.) To keep your water healthy, water changes will be done when required, at our discretion or when requested (extra fees apply.)

2) Pick your Add-ons:

Snow removal Add-ons: (mandatory for hot tubs not fully covered by a roof or deck)

  • Basic Hot Tub Snow Removal - $250 + tax (Nov. 1 2020 to Apr. 31 2021) 
    Available for your Condo, Townhouse, Chalet or House. An add-on for uncovered hot tubs that are exposed to the elements. This includes snow clearing of the hot tub lid, a small perimeter around the hot tub and a direct path (less than 10 ft) from the door to the hot tub. 

    Snow removal is not on-demand and will be performed during regular hot tub servicing or by a dedicated snow shoveller during regular hot tub service hours, at our discretion and to the best of our ability.
    • Premium Snow Removal (Condo/Townhouse) - $500 + tax (Nov. 1 2020 to Apr. 31 2021) 
      Available for your Condo or Townhouse. If you require more than our basic snow removal add-on, this would be the package for you. This would include clearing up to the railing or to the perimeter of the concrete pad. We would clear, to the best of our ability, the full deck or patio that your hot tub is located on. 

      Snow removal is not on-demand and will be performed during regular hot tub servicing or by a dedicated snow shoveller during regular hot tub service hours, at our discretion and to the best of our ability.
    • Premium Snow Removal (House) – Inquire for pricing (Nov. 1 2020 to Apr. 31 2021) 
      Available for your House or Chalet. For hot tubs located at chalets and houses a customized snow removal package for your hot tub deck and access stairs can be arranged. Please inquire for pricing. 

      Snow removal is not on-demand and will be performed during regular hot tub servicing or by a dedicated snow shoveller during regular hot tub service hours, at our discretion and to the best of our ability.

    Additional Add-ons:

    • Prepaid Water and Filter Change Add-on (Annual Package) - $400 + tax 
      Includes 4 water changes and 4 new disposable filters or reusable filter cleaning (additional filters or new reusable filters are extra.) throughout the year, with a maximum of 3 months between water changes, when used for nightly rentals. You receive a total of $100 off by pre-paying for your water changes, instead of paying for them individually!
    • Prepaid Water and Filter Change Add-on (Winter Only Package) - $200 + tax 
      Includes 2 water changes and 2 new disposable filters or reusable filter cleaning (Additional filters or new reusable filters are extra.) throughout the winter season, with a maximum of 3 months between water changes, when used for nightly rentals. You receive a total of $50 off by pre-paying for your water changes, instead of paying for them individually!
    • Mineraluxe Water Upgrade - $50 + tax per month (billed annually) 
      Upgrade your water to the ultimate clean soft water experience! It’s an advanced weekly mineral treatment, featuring a blend of natural minerals fused with advanced cleanse and repel technology.
    • Monthly Payment Plan - $150 + tax per year (annual enrollment fee) This add-on is for customers who would prefer to pay for their water chemistry package in installments. We can certainly accommodate your billing needs!

    3) Contact us

    To purchase your water chemistry package and add-ons:
    Call us at 250.578.8669 or email us at info@sunpeaksaquatics.com

    If you have any questions or concerns please contact:
    Kurtis Wyllie - President, Slopeside Property Management Ltd.
    Cell: 236.999.4400
    Email:
    kurtis@slopesidesunpeaks.ca